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Who explores with PAPER • PLANES • PASSPORTS?

• Our travelers come solo, but most come with friends, family, or significant others.

• Attendees normally range from ages 30-45.

• Our age minimum is 21 for guided group trips - contact us if you'd like to bring children aver 16 years old.   

• Many of our global citizens are professionals, creative types, ambitious students, entrepreneurs, and motivated young people that have open minds and are ready to immerse themselves in the culture.

 

Why is traveling with PAPER • PLANES • PASSPORTS stress-free?

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We know how hard it is to take off work and pay for travel, so here is what we can do to help you overcome those obstacles:

• Most of our guided group trips overlap the weekend and/or national holidays to allow minimal time off from work or school 

• Each guided group trip is planned and accompanied by an experienced PAPER • PLANES • PASSPORTS staff member

• We offer payment options for airline tickets, hotels, private villas, excursions, and meals

• We offer early-bird specials that allow you to put down a minimum amount or less to reserve any trip for limited periods of time. Valid only for regular priced trips & must be paid in full 60 days prior to the departure date OR by the date specified on the specific group trip page.

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What is the Guided Group Trip cancellation policy?

Guided Group Trips (hosted by Paper Planes & Passports) are Non- refundable after 24 hours of deposit. 

We understand that the unexpected happens and can disrupt even the best laid out plans. For that reason we suggest you purchase travel insurance.

1. All deposits are non-refundable after 24 hours of booking.

2. Any payments made after 24 hours of booking are non- refundable. 

3. We will not hold your funds for future travel.

4. You cannot move your funds to another guided group trip.

5. You need to purchase travel insurance to receive compensation in the event you cannot travel. 

 

The cancellation/refund schedule is as follows:

1. All deposits are non-refundable after 24 hours of booking.

2. All trip packages must be paid in full 60 days prior to the trip departure date OR by the date specified on the specific group trip page. Review each trip for final payment date. 

3. Failure to complete your payment will result in the cancellation of your trip without a refund. Read the specific trip page for payment options and installation payments. 

4. We highly recommend purchasing travel insurance for monetary reimbursement after submitting your deposit. 

 

Photo/Video/Voice Recording Policy: 

All photos, video, and voice recordings taken on Paper Planes & Passports hosted group trips belong to Paper Planes & Passports. We have the right to post on our website and social media platforms as we please unless otherwise specified by client via email to: paperplanesandpassports@gmail.com prior to the trip date or within 15 days after the trip has completed. By submitting your deposit, you agree with PPP terms and conditions. 

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Right To Refuse Service:

Paper Planes & Passports has the right to refuse service to anyone they deem inappropriate, disrespectful, and who has violated our policy, terms, and conditions. Any payments made to Paper Planes & Passports are non-refundable. You will be notified via email and placed on the PPP No Fly List. You will not be able to attend future group trips or events. We highly recommend purchasing travel insurance for monetary reimbursement after submitting your deposit. 

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Room Occupancy:

• Single Private occupancy- means 1 person to a bedroom

• Double Occupancy- 2 people, same-sex, 2 beds per room

• Couples Occupancy- 2 people sharing 1 bed in a room

 

What if the trip I have my heart set on is sold out?

Just because a tour is sold out doesn’t mean you are out of options for taking the trip of your dreams. If we can make it happen, we will. Please email us at paperplanesandpassports@gmail.com They can try to accommodate your request or let you know about newly added departure dates that might work with your schedule.

 

When should I make my reservation? Can PPP hold a spot on a tour for me?

If you have your heart set on a certain tour at a certain time (and at its current price), we recommend you make your reservation as early as possible—six months to a year in advance is a good rule of thumb. To reserve a place on most tours, a deposit per person is required. Check each trip page for specific deposit requirements. Prices are subject to change at any time.

Do you accept payment plans?

Of course, select the Installments options on the trip you want to go on. Payment terms are specific to each group trip and booking. Contact us for more information. 

 

Personal bookings and other group cancellation policy via other travels suppliers?

Please read your options of travel protection that is offered during the quoting process. You are responsible for purchasing travel protection or cancelling your reservation by sending an email to paperplanesandpassports@gmail.com within the allotted time based on the booking supplier and details of that specific reservation. 

 
Forced Cancellation
In the event of a cancellation or change by PAPER • PLANES • PASSPORTS or our suppliers due to personal health issues, weather conditions, political views, or global health risks, you are not entitled to a full refund including deposit. You are responsible for purchasing travel protection in order to receive monetary refund. 

 

What if my roommate cancels? 

PAPER • PLANES • PASSPORTS will not match you with a roommate. Only select double occupancy if you have a set roommate. 

If the roommate you selected cancels, your rate will adjust to the revised (single person) rate or you can replace them. It is your responsibility to find another roommate or upgrade to single occupancy.

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What are your deposit & refund policies?

Most trips offer the chance to reserve your seat with a deposit for a limited time. Some trips have specific deposit requirements. Please refer to the detailed information listed on the trip page. After the deposit has been paid, the remaining balance is due on the date listed on the group trip page (usually 60-90 days prior to departure date). Failure to pay your trip balance on time will result in the loss of your deposit and any funds paid towards the trip.

No grace periods will be provided. No refunds will be issued after 24 hours of deposit. No refunds will be provided if you decide not to attend. You are responsible for purchasing travel protection in order to get a refund minus the cost of trip protection. Please contact the company you purchased travel insurance from. 

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​Is there a deposit amount at hotel check-in?

There may be a mandatory incidental deposit taken at check-in by either credit/debit card or via a cash deposit. 

 

Package Pricing

Prices are subject to change without notice. We offer early bird price specials for a limited time only. To secure the price of a trip, it's best to put down your deposit. Subscribe for flash sales and coupon updates. 

All prices are subject to change without notice due to suppliers and vendors.

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How do villas work?

In villas, bathrooms could be shared depending on the travel location or amount of people in a group. In boutique hotels, bathrooms are private and will only be shared with your roommate.  Please review the specific trip itinerary for accommodation information or contact us for further details. 

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How does booking flights work?

We can book your flights for you or you may do it yourself. We also provide detailed instructions for arrival and departure in the itinerary of each destination. Flights are never included in our prices unless noted on the specific trip itinerary. But of course, we can help you find some options. Submit a travel request.

• After registration, we send out flight booking instructions that detail when you should plan to arrive and depart.  Please don't book your flight until you hear from us.

• Each trip has different flight instructions so feel free to ask for help!

• If booking a flight outside of our designated times and location, you will be responsible for your own accommodations and transportation costs to and/or from the airport or group meet up location.

 

What's included & NOT included?

What's Included:

• All accommodations during the trip.

• Most meals- Please see details on the trip page

• Excursions listed on specific trip pages

• Excursion transportation if included on the specific trip page

• Airport pickup and drop-off within set time parameters. If arriving or departing outside of specified times or locations, you are responsible for your own transportation to and from airport specified arrival or departure airport or meet up location. Contact PPP before booking your flights to be clear. 

• Local guides, and PAPER • PLANES • PASSPORTS staff member.  

 

Please see individual trip pages for details about activities.

What’s not included?

• International Airfare (unless otherwise specified on the trip page.)

• Travel Insurance - Get a quote

• Incidental expenses

• Some meals, unless otherwise stated on the trip page

• Alcoholic beverages, Hookah, etc...

• Visas or entrance or departure fees into or out of the destination country, unless otherwise specified on the trip page.

 

What about travel insurance? Do I need it? What does it cover?

Each attendee will be responsible for booking their own travel insurance 30 days prior to attending our trips.  It is mandatory that all attendees obtain travel insurance with a minimum coverage of $200,000 USD while traveling with PAPER • PLANES • PASSPORTS. Such insurance must cover personal injury, medical expenses, loss of or damage to luggage, repatriation expenses, and evacuation expenses. Our recommended vendor is Allianz <-- Click to get a quote, purchase and receive a variety of benefits including Trip Cancellation and Interruption, Trip/Travel Delay, Missed Connection, Medical Expenses, Emergency Assistance, Baggage/Baggage Delay, Accidental Death & Dismemberment and Cancel For Any Reason.  Please note that you have the choice to use any travel insurance provider you’d like as long as you send us proof of insurance, as it is required for all PAPER • PLANES • PASSPORTS trips. 
Travel insurance plans typically offer coverage for unforeseen circumstances such as Pre-trip sickness or accidents that prohibit you from traveling, Unexpected hospitalization, Medical evacuation, Death in the family. If you plan on traveling with us many times this year, consider getting annual coverage.

 

Contact for a quote.

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